4Learning
4Learning / Admin Staff / Essentials
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When playing a video, use the Full-Screen button in the bottom right hand corner of the video player to toggle to Full-Screen – and then back to normal size when finished.
For practices not yet switched over to Audit4 Appointments and Billing, there are two presentations back on the 4Learning Home screen
This video is the first training video in the Clinical Essentials series. It covers various patient search techniques, opening and managing multiple Audit4 Patient Windows plus the layout and navigation within a Patient Clinical Window
Duration 8 mins | Video Version 1.1 | Audit4 v20.1.44 | Published 22/02/2022
This video is the second training video in the Clinician Essentials series. It covers how to create a new patient in Audit4. If your practice uses a different system for Appointments and Billing, then you may have to create patients there and they will automatically appear in Audit4, in which case you will not be able to create patients directly in Audit4. Note that referrals have changed slightly since this video was published and the new referrals form is covered in a subsequent video.
Duration 4 mins | Video Version 1 | Audit4 v19.4.1 | Published 30/10/2021
Frequently Asked Questions
Q: How can I enter a patient with only one name to allow the Medicare Card verification to work?
A: When a Patient only has one name, you will need to enter this name into the surname field, and make the first name “onlyname“. Medicare card verification will proceed as expected once this has been saved.
Audit4 Tasks can help a practice's workflow. Full-screen viewing is recommended for this video.
Duration 15 mins | Video version 1 | Audit4 22.1.0+ | Published 28/2/2024
The Appointments Essentials Training Video covers all the essentials that a new staff member will need to efficiently handle all the re-active tasks faced by those on the front desk. The Advanced video to be published soon will cover the pro-active tasks to efficient manage your Audit4 Appointments.
Duration 21 mins | Video Version 1 | Audit4 v20.1.31 | Published 28/01/2022
Managing referrals properly is critical and when done correctly you will minimise or eliminate referral related Medicare claiming issues.
Duration 7 mins | Video Version 2 | Audit4 v20.1.50 | Published 3/02/2022
This training video covers the essentials that Admin staff require to process billing, payments and claiming in Audit4 Billing.
Duration 14 mins | Video Version 1.1 | Audit4 v20.1.44 | Published 23/2/2022
Verifying a Patient's Individual Healthcare Identifiers (IHI). A patient IHI is required to be able to access their My Health Record and is also required for paperless ePrescribing.
Duration 6m | Video version 2 | Published 25/6/2021
Registration
My Health Record integration within Audit4 requires registration with Services Australia Healthcare Identifiers and My Health Record. Click here for more information on the registration process.
This video shows how to send an Express Report via HealthLink's secure message delivery system that is integrated with Audit4. Includes how you can monitor the delivery status of the messages you send.
Getting an EDI Address from the HealthLink Directory
The following PDF document shows how to find, copy and paste an EDI from the HealthLink Directory: Audit4-GetHealthLinkEDIfromDirectory.pdf
Sending from Audit4 via an Email-to-Fax service. The version of Audit4 Tasks shown here has been updated with a newer version but the instructions remain the same.
Duration 4 mins | Video version 1.1 | Published 2021, updated 2/9/2024
This video covers sending an adhoc SMS Message to a patient. Note that the Audit4 Appointments module also allows you to setup rules to automatically send SMS Appointment reminders to patients. S4S Support can assist setting up Appointment Reminder SMS rules.
Duration 1min 52secs | Video version 1.1 | Published 2021, updated 4/9/2024
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